Following the UK Government’s direction, UK Youth has now temporarily closed our Avon Tyrrell Outdoor Centre.
Monday 11th May 2020
In line with the latest government update, Avon Tyrrell will remain closed until at least the end of May, however we will be looking at how the new guidance can help us begin to re-open the centre at the earliest opportunity so we can welcome our visitors back to enjoy the outdoors.
We are currently working through contacting those that have bookings in May to discuss options, including a full refund, credit or a transfer, but we do only have a small team working from home, so please do bear with us at this time.
Whilst the site has been closed, we have been working hard to ensure the centre remains in good condition and looking at how we can safely welcome you all back when we are able to re-open.
All further updates will be added to our website, as well as Facebook and Twitter
Tuesday 5th May 2020
Although we have not received further guidance on the duration of the lock down, we believe it is inevitable that this will be extended and are aware that we need to update our guests ahead of their planned visits.
For that reason, we have now made the decision to extend the temporary closure period of the centre to the 17th May, meaning as it now stands, we will aim to reopen on Monday 18th May unless we receive further government advice that is unsafe to do so.
We currently only have a very small team working from home who are contacting visitors with upcoming bookings, to offer advice and guidance on the possible options available.
Those with bookings from the 18th May onward, will hopefully still go ahead as planned and as it currently stands, our normal terms and conditions apply at this stage. If this changes, then we will be in touch to discuss further options available.
Avon Tyrrell
UK Youth
Friday 17 April 2020
In light of the HM Government announcement on Thursday, we have now extended the temporary closure period of the centre to the 7th May, meaning as it stands, we currently aim to reopen on Friday 8th May unless we receive further government advice that is unsafe to do so.
We currently only have a very small team working from home who are contacting visitors with upcoming bookings, to offer advice and guidance on the possible options available.
Those with booking up to the 7th May should expect to hear from us soon to receive a credit or refund for their booking. Those with bookings from the 8th May onwards, will hopefully still go ahead as planned and as it currently stands, our normal terms and conditions apply at this stage. If this changes, then we will be in touch to discuss further options available.
We are sure you can appreciate that these are difficult times, and we appreciate your understanding and patience as we manage bookings and queries as efficiently as we can.
We want to thank you for making your booking with us initially and we hope that we will be able to meet you in the near future when we are back open to the public.
If you have any questions, please do not hesitate to get in contact with us as we will always do our best to support our visitors.
Our email and phone lines are open Mon-Fri from 08:30-17:00.
All the best and take care
Avon Tyrrell
UK Youth
Friday 20 March 2020
We are in the process of contacting all our customers who have bookings with us in the near future, please bear with us as we work our way through this. We will be monitoring the situation and will provide you with an update as soon as we are able to reopen. Please follow our social media channels for further updates.
We wish to acknowledge and sincerely thank the UK Youth Avon Tyrrell Staff Team for their support, hard work and dedication at this difficult time, providing safe and accessible outdoor learning for as long as was possible prior to the announcement. We all look forward to when we can reopen and hope to see you in the not too distant future.
Wishing you all well - stay safe and look after each other.
Avon Tyrrell
UK Youth
To keep you up to date with any future changes/updates regarding our reopening, please regularly check the following platforms:
If you have an enquiry or are looking to make a booking, please contact our Guest Services and Bookings Team who will be happy to help you. You can also book a site visit so you can look around the facilities.
Avon Tyrrell is home to the UK Youth National Charity and the work that we do in the New Forest is only a small part of the wider work of the charity and the opportunities we provide for young people.
