Guest Services Administrator

Avon Tyrrell Outdoor Centre is seeking an energetic Guest Services Administrator to join our friendly and welcoming Guest Services Team.

Responsible for selling Avon Tyrrell’s portfolio of programmes, accommodation and activities, your role in Guest Services will help maximise income and ensure all site visitors experiences meets and exceeds their expectations by providing a high level of customer care and support.

You will work in a small friendly team to support the guest journey from enquiry, to planning their programmes and looking after them during their visit.

Candidates should have a flexible can do attitude, have previous administration or customer services/sales experience and be able to deliver high levels of customer care to our broad portfolio of users. Full on the job training will be provided. 

What we can offer you:

Salary: £18,000

Hours: Full Time 

Employee Benefits:

  • Holidays – 27 days per annum (pro rata) plus bank holidays
  • Pension & Life Insurance
  • Free staff car parking
  • Meals whilst on duty
  • On the job training and continuing professional development

Closing date: 19th February 2019   
Interview date: 1st March 2019 

Please download the Job Description for full details of the role and person specification. Some weekend work will be required, currently 10-12 weekends per year.  

For more information, please contact us on 01425 672347 or email your CV to 


Avon Tyrrell Outdoor Activity Centre provides outdoor learning opportunities and adventure activities to 22,000 people each year.  We are open 7 days a week and are fully operational 50 weeks of the year.

UK Youth is an equal opportunities employer.

You are also invited to complete and return the enclosed diversity monitoring form. The information on the form will be treated as confidential, and used for statistical purposes. The form will not be treated as part of the application.

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