What is the latest time we can check in?

You are able to check in to your accommodation from 3pm on your arrival date with reception being open until 5pm. Late arrivals can be accommodated via our on call person so if you do anticipate a late arrival or experience any delays getting to us, we do ask that you keep us informed.

Are dogs allowed?

Yes, we now allow dogs in some of our Camping areas so please check with our Guest Services Team when making your booking to ensure we allocate your pitch correctly. With the exception of guide dogs, we do NOT allow dogs in the lodges or the main house.

Is Avon Tyrrell open all year round?

Yes, Avon Tyrrell is open 365 days of the year as are the majority of the facilities with the exception of a few:

Our Camping is available from March-October

Fishing closes from 15 March -15 June for restocking

Do you have fishing facilities?

Yes, we have two well stocked fishing lakes on site for those that hold a rod licence, but we do not provide any rods or fishing equipment. Please note: closed season 15 March to 15 June.

Do you need a permit/licence to fish?

As an individual, yes do need a rod licence to fish in our lakes as well as a day fishing pass which can be purchased from reception. 

Is tourist information available?

Yes, we do have a range of leaflets and guides in reception for things you can see and do on site and across the New Forest. Please also check out our local attractions page for our top suggestions to keep you busy during your stay with us.

Are maps of walking and cycling routes available?

Yes, there are many footpaths, bridle ways and open forest roads to explore around Avon Tyrrell and across the New Forest. For more details please see our reception staff who will be able to advise you of suitable routes.

I'm not satisfied with the service I've received, how can I make a complaint to Avon Tyrrell or UK Youth?

UK Youth are committed to providing high quality services to our membership and members of the public who use the Charity’s services or engage with us.  We value complaints and use information learnt from them to help us improve what we do and how we do it. If something goes wrong or you are dissatisfied with what we are providing, please tell us – you should feel free to raise matters of concern without risk of disadvantage. This document describes our complaint procedure and how to make a complaint.

If you have a question not currently covered in our Frequently Asked Questions page please contact us and let us know, our friendly staff team are here to help you.

Accommodation
Accommodation

Looking for a short break or weekend away to enjoy and explore the New Forest? With accommodation for small and large groups you can stay in our Grade I Listed House, camp under the stars or choose one of our lodges.

Online Booking Portal
Book Online

If you know what you are looking for, check out our online portal and get booked on. Check availability, view our special deals and book Drop in Activities, Fundays, Family Events and Courses. It's quick and easy!

Cookies and our website

This site uses cookies - small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Accept

avontyrrell:mercury1:status:ok
Version details
Version: 1.1.1
Build: 3270a92572de
Time: 2019-03-11 15:05